Technology
[Sample] 5 signs your agency has outgrown spreadsheets
Reviewed by: Morgan Reyes
Spreadsheets work at 20 clients. At 60, they start costing you money.
Richard Medina
Publisher
Home Care News
Richard Medina is the publisher of Home Care News. He built the publication to give home care agency owners clear, sourced reporting on the rules, wages and market changes that shape their business. Richard oversees the newsroom and its standards, including the requirement that every article is reviewed and fact-checked by a named editor before it goes live.
Articles by Richard30
Technology
[Sample] Electronic visit verification is working. The bigger win is what agencies do with the data
Reviewed by: Morgan Reyes
EVV was built for billing compliance. Some agencies now use it to fix scheduling problems.
Technology
[Sample] Scheduling software maker adds caregiver shift-swap feature
Reviewed by: Morgan Reyes
The fictional CareRoster app now lets caregivers trade shifts with manager approval.
Referrals
[Sample] Q&A: How do we build referral relationships with local senior living communities?
Reviewed by: Morgan Reyes
Owners ask how to get the first meeting and what to bring. Short answers here.
Growth
[Sample] Northside Home Care opens second office to serve growing suburban demand
Reviewed by: Morgan Reyes
The fictional agency expands into three new towns after a year of waitlists.
Marketing
[Sample] 8 pages every home care agency website needs
Reviewed by: Morgan Reyes
Families look for the same information. Make sure they find it in two clicks.
Marketing
[Sample] Google reviews now drive more inquiries than paid ads for small agencies
Reviewed by: Morgan Reyes
In our fictional sample, agencies with 50 or more reviews got twice the calls of those with fewer than 10.
Referrals
[Sample] Hospital network adds home care agencies to its discharge referral list
Reviewed by: Morgan Reyes
The fictional Valley Health system will now share an approved list of agencies with patients going home.
Recruiting
[Sample] Ridgeview Care Partners opens free caregiver training academy
Reviewed by: Morgan Reyes
The fictional agency will train 60 new caregivers a year at no cost to students.
Wages
[Sample] County raises minimum pay for publicly funded caregivers to $17 an hour
Reviewed by: Morgan Reyes
The fictional Ridgeview County increase takes effect in January and covers about 4,000 workers.
